Refund & Cancellation Policy

Cancellation policy

At SchoolingKey, we strive to ensure customer satisfaction with our ERP solutions. However, if you need to cancel your purchase, please review the following policy:

  1. Cancellation Request Timeframe

    • All cancellation requests must be submitted within 24 hours of the original payment.
    • Requests received after 24 hours will not be eligible for a refund.

  2. How to Submit a Cancellation Request

    • To request a cancellation, please contact our customer support team via schoolingkey@gmail.com.
    • Provide your order details, including the order number and the date of purchase, to facilitate the processing of your request.

  3. Refund Process

    • Once your cancellation request is approved, we will process your refund.
    • Refunds will be issued to the original payment method used for the purchase.
    • Please allow 7 business days for the refund to appear in your account, depending on your bank or payment provider.

  4. Non-Refundable Services

    • Any services or customization work that has already been commenced or completed within the 24-hour window will not be eligible for a refund.
    • Subscription-based services are subject to the terms outlined in the specific service agreement.

  5. Contact Information

    • For any questions or concerns regarding this policy or your cancellation request, please contact our customer support team at schoolingkey@gmail.com.
Refund Policy

At SchoolingKey, we are committed to ensuring customer satisfaction with our ERP solutions. Please review our refund policy carefully:

  1. Eligibility for Refunds

    • Refunds are only applicable for new orders of our products and services.
    • Subscription charges are non-refundable.

  2. Refund Request Timeframe

    • All refund requests for new orders must be submitted within 24 hours of the original payment.
    • Requests received after 24 hours will not be eligible for a refund.

  3. How to Submit a Refund Request

    • To request a refund, please contact our customer support team via schoolingkey@gmail.com.
    • Provide your order details, including the order number and the date of purchase, to facilitate the processing of your request.

  4. Refund Process

    • Once your refund request is approved, we will process your refund.
    • Refunds will be issued to the original payment method used for the purchase.
    • Please allow 7 business days for the refund to appear in your account, depending on your bank or payment provider.

  5. Non-Refundable Charges

    • Subscription charges are not eligible for refunds under any circumstances.
    • Any services or customization work that has already been commenced or completed within the 24-hour window will not be eligible for a refund.

  6. Contact Information

    • For any questions or concerns regarding this policy or your refund request, please contact our customer support team at schoolingkey@gmail.com.

We appreciate your understanding and cooperation.

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