Cancellation policy
At SchoolingKey, we strive to ensure customer satisfaction with our ERP solutions. However, if you need to cancel your purchase, please review the following policy:
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Cancellation Request Timeframe
- All cancellation requests must be submitted within 24 hours of the original payment.
- Requests received after 24 hours will not be eligible for a refund.
How to Submit a Cancellation Request
- To request a cancellation, please contact our customer support team via schoolingkey@gmail.com.
- Provide your order details, including the order number and the date of purchase, to facilitate the processing of your request.
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Refund Process
- Once your cancellation request is approved, we will process your refund.
- Refunds will be issued to the original payment method used for the purchase.
- Please allow 7 business days for the refund to appear in your account, depending on your bank or payment provider.
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Non-Refundable Services
- Any services or customization work that has already been commenced or completed within the 24-hour window will not be eligible for a refund.
- Subscription-based services are subject to the terms outlined in the specific service agreement.
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Contact Information
- For any questions or concerns regarding this policy or your cancellation request, please contact our customer support team at schoolingkey@gmail.com.
Refund Policy
At SchoolingKey, we are committed to ensuring customer satisfaction with our ERP solutions. Please review our refund policy carefully:
Eligibility for Refunds
- Refunds are only applicable for new orders of our products and services.
- Subscription charges are non-refundable.
Refund Request Timeframe
- All refund requests for new orders must be submitted within 24 hours of the original payment.
- Requests received after 24 hours will not be eligible for a refund.
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How to Submit a Refund Request
- To request a refund, please contact our customer support team via schoolingkey@gmail.com.
- Provide your order details, including the order number and the date of purchase, to facilitate the processing of your request.
Refund Process
- Once your refund request is approved, we will process your refund.
- Refunds will be issued to the original payment method used for the purchase.
- Please allow 7 business days for the refund to appear in your account, depending on your bank or payment provider.
Non-Refundable Charges
- Subscription charges are not eligible for refunds under any circumstances.
- Any services or customization work that has already been commenced or completed within the 24-hour window will not be eligible for a refund.
Contact Information
- For any questions or concerns regarding this policy or your refund request, please contact our customer support team at schoolingkey@gmail.com.
We appreciate your understanding and cooperation.