Enquiry Management

Enquiry Management

Enquiry management software, also known as lead management software, is a type of software that helps businesses and organizations track and manage incoming leads and inquiries. This software typically includes tools for capturing leads, organizing and categorizing them, and tracking their progress through the sales or inquiry process.

Some of the features offered by enquiry management software include:

  • Contact management: Keep track of all leads and contact information in a centralized database.
  • Lead capture: Capture leads from a variety of sources such as website forms, email, and social media.
  • Lead prioritization: Prioritize leads based on factors such as lead score, budget, or close date.
  • Lead tracking: Track leads as they move through the sales pipeline, and monitor the status of each lead.
  • Communication and collaboration: Enables teams to share leads and communicate about them in a centralized location

Enquiry management software is used by various organizations such as Real estate, Education, Recruitment, and many other industries to manage leads, improve conversions and increase sales.